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Air India – www.publictrustofindia.com https://publictrustofindia.com Odisha English News Wed, 27 Dec 2023 15:33:38 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Air India’s ‘No Cost’ offer to Delhi passengers amid fog in Winter https://publictrustofindia.com/2023/12/27/air-indias-no-cost-offer-to-delhi-passengers-amid-fog-in-winter/ Wed, 27 Dec 2023 15:33:37 +0000 https://publictrustofindia.com/?p=7787 New Delhi: Winter is most people’s favourite season in India. But winter also bring with it certain woes.

Air travellers who have to take morning flights from north Indian cities like Delhi have to often endure extreme frustration as flights get cancelled due to fog and poor visibility.

Air India has good news for such travellers.

The Tata-owned airline said in a statement on Wednesday that passengers travelling from Delhi’s Indira Gandhi International (IGI) airport during the winter season can cancel or reschedule their bookings if major flight delays are expected because of fog, at no extra charges or any additional cost.

It is part of a scheme called the Air India FogCare programme, which was initiated last year and underscores the airline’s commitment to passenger convenience during adverse weather conditions.

Over 100 flights to and from Delhi were delayed due to dense fog on Wednesday.

According to Rajesh Dogra, Chief Customer Experience Officer, Air India, “sincere effort” will be made to minimise “inconvenience” to customers whose flights get affected by foggy conditions.

Passengers with reservations will receive regular updates on fog, and can take a decision based on flight-specific advisories.

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Air India adds its designator code to over 100 flights a day operated by AI Express https://publictrustofindia.com/2023/09/26/air-india-adds-its-designator-code-to-over-100-flights-a-day-operated-by-ai-express/ Tue, 26 Sep 2023 13:02:35 +0000 https://publictrustofindia.com/?p=5107 Bhubaneswar: Air India will add its ‘AI’ designator code to over 100 flights a day operated by Air India Express on 21 routes while more routes under the codeshare agreement will be added progressively, an airline official said on Monday.

According to airline spokespersons, bookings for the codeshare flights are being opened across points of sale, for travel starting on Monday.

The codeshare implementation enables Air India guests to connect seamlessly on Air India Express’ route network to and from over 80 points across Air India’s extensive domestic and international network.

The scope of the agreement between the two airlines enables passengers to receive their boarding passes at the first point of departure for all the travel sectors on a single ticket, and have their baggage checked-in through to their final destinations.

“Guests connecting from international to domestic flights will, however, need to clear customs at the first point of entry in India, in line with government regulations,” said the spokesperson.

“With the implementation of the codeshare agreement, Air India has expanded its domestic route network to four new destinations in India, namely Bagdogra, Bhubaneswar, Ranchi, and Surat, in addition to the common destinations between the two airlines’ route networks. Passengers from these originating cities will be able to connect to Air India’s wide international network over hubs at Delhi and Mumbai,” said the spokesperson.

The codeshare agreement also enables AIX Connect to leverage Air India’s global distribution network, via the airline’s direct channels as well as its global travel agency network.

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